Privacy Policy
Last Updated: [14/08/2026]
This Privacy Policy explains what information we may collect when you visit the Elevation website, explore our work and insights, contact us about a potential project, or otherwise communicate with us.
Information You May Share With Elevation
For example, when you contact us through a Work With Me, contact, or inquiry form, you may provide information such as:
- your name
- email address
- phone number
- company or organisation name
- job title or role
- information about your brand or business
- the type of strategic support you are looking for
- details about a project, challenge, campaign, launch, or opportunity
- And anything else you choose to include in your message
We use that information to understand your inquiry and determine whether and how Elevation may be able to support you.
Submitting an inquiry does not automatically establish a consulting relationship.
Information Collected When You Visit the Website
- your IP address
- browser and device type
- operating system
- pages you visit
- how you arrived at the website
- approximate location derived from your IP address
- time spent on individual pages
- interactions with website links or features
How We Use Your Information
- respond to your questions or project inquiries
- understand your business, brand, or strategic needs
- determine whether our services are a suitable fit for your organisation
- arrange an introductory conversation or consultation
- prepare a proposal or scope of work when requested
- communicate with prospective and existing clients
- provide services to clients who engage Elevation
- maintain records of business communications
- improve our website, content, case studies, and visitor experience
- understand which Elevation services or insights visitors are most interested in
- protect the website from spam, abuse, or security threats
- comply with applicable legal and business obligations
Project and Client Information
Information provided as part of an established client engagement is handled in accordance with the applicable proposal, consulting agreement, confidentiality agreement, or other terms agreed between Elevation and the client.
If you are making an initial inquiry through the website, we recommend that you do not submit highly confidential or proprietary information through a general contact form. Sensitive project information can be discussed through an appropriate communication channel once contact has been established.
Email and Business Communications
If you contact Elevation, we may retain your contact details and correspondence so that we can respond to you, continue a business conversation, maintain an appropriate record of the inquiry, or follow up where reasonably relevant.
We may also send information relating directly to an existing inquiry, consultation, proposal, or client relationship.
If Elevation offers an email newsletter or other optional marketing communication and you choose to subscribe, you may unsubscribe at any time using the unsubscribe link provided in those communications.
We do not intend to send unrelated promotional communications simply because you contacted us about a project.Cookies and Website Analytics
- which pages are visited most often;
- how visitors find the website;
- general visitor engagement
- website performance
- whether website content is helping visitors find the information they need
Third-Party Services
Elevation may rely on third-party technology providers to operate parts of the website or communicate with prospective and existing clients.
These may include providers responsible for areas such as:- website hosting
- website forms
- analytics
- email delivery
- spam prevention
- website security
- appointment scheduling
- customer relationship management
We Do Not Sell Personal Information
We also do not provide website inquiry information to unrelated third parties for them to independently market their products or services to you.
Information may be shared with service providers that help us operate the website or business, professional advisers where necessary, or authorities where disclosure is legally required.
Case Studies and Client Information
How Long We Keep Information
We keep information for as long as reasonably necessary for the purpose for which it was collected.
For example, correspondence relating to a potential engagement may be retained while discussions remain relevant, while information relating to an active or previous client relationship may be retained for legitimate administrative, contractual, financial, or legal purposes.
We do not intend to retain personal information indefinitely when there is no longer a reasonable business or legal reason to keep it.Protecting Your Information
We take reasonable technical and organisational measures intended to protect information handled through the Elevation website and our business systems.
However, no website, email system, or method of transmitting information over the internet can be guaranteed to be completely secure.
For that reason, highly confidential business information should not be submitted through a general website form unless an appropriate secure method has been agreed upon.Your Privacy Choices and Rights
Depending on where you are located and which privacy laws apply, you may have rights relating to your personal information.
These may include the ability to request that we:- confirm whether we hold personal information about you
- provide access to certain information
- correct inaccurate information
- delete information where legally appropriate
- restrict or object to certain processing
- withdraw consent where processing depends on consent
- stop sending marketing communications
If you would like to make a privacy-related request, contact us using the information below.
We may need to verify your identity before completing certain requests.External Websites
Our website may contain links to third-party websites, publications, social media platforms, resources, or other external services.
Once you leave the Elevation website, the privacy practices of the external website or service will apply. Elevation is not responsible for the privacy practices or content of third-party websites.